ServiceTitan vs. Jobber: Which Fits Your Shop?
Facts last checked against vendor sources:
Published by Contractor Software Match
Short answer
ServiceTitan is quote-based with per-technician pricing and includes call booking, dispatching and pricebook on every tier, plus memberships, commercial project tools and documented offline mobile use. Jobber publishes plan pricing up to 15 users and is simpler to price, but syncs only with QuickBooks Online and its support says the app does not work offline except notes. The right choice depends mostly on team size, budget certainty and how much call-center and membership workflow you run.
Sourced facts side by side
Generated from our catalog. Each cell links to the official source and date checked. “Not confirmed yet” = not found in an official source, not “missing”.
| Capability | ServiceTitan | Jobber |
|---|---|---|
| Pricing | Quote requiredNot published | From $49/mo (Core, 1 user)Published |
| Scheduling | AvailableSource (2026-10-18) | AvailableCore, Connect, Grow, PlusSource (2026-10-18) |
| Dispatching | AvailableSource (2026-10-18) | With conditionsSource (2026-10-18) |
| Online booking | Not confirmed yet | AvailableCore, Connect, Grow, PlusSource (2026-10-18) |
| Call booking (CSR workflow) | AvailableSource (2026-10-18) | Not confirmed yet |
| Estimates / quotes | With conditionsEssentials, The WorksSource (2026-10-18) | AvailableCore, Connect, Grow, PlusSource (2026-10-18) |
| Invoicing | AvailableSource (2026-10-18) | AvailableCore, Connect, Grow, PlusSource (2026-10-18) |
| Online payments | Not confirmed yet | AvailableCore, Connect, Grow, PlusSource (2026-10-18) |
| Automated customer reminders | Not confirmed yet | With conditionsConnect, Grow, PlusSource (2026-10-18) |
| Two-way texting | Not confirmed yet | With conditionsGrow, PlusSource (2026-10-18) |
| Service agreements / memberships | With conditionsThe WorksSource (2026-10-18) | Not confirmed yet |
| Equipment / asset tracking | Not confirmed yet | Not confirmed yet |
| Pricebook / flat-rate pricing | AvailableSource (2026-10-18) | Not confirmed yet |
| Job costing | Not confirmed yet | With conditionsGrow, PlusSource (2026-10-18) |
| Inventory management | With conditionsSource (2026-10-18) | Not confirmed yet |
| GPS / fleet tracking | Not confirmed yet | With conditionsSource (2026-10-18) |
| Custom reports | With conditionsThe WorksSource (2026-10-18) | With conditionsPlusSource (2026-10-18) |
| Technician mobile app | AvailableSource (2026-10-18) | AvailableSource (2026-10-18) |
| Offline mobile use | AvailableSource (2026-10-18) | Not availableSource (2026-10-18) |
| Multi-location / franchise management | Not confirmed yet | Not confirmed yet |
| QuickBooks Online | With conditionsSource (2026-10-18) | With conditionsConnect, Grow, PlusSource (2026-10-18) |
| QuickBooks Desktop | With conditionsSource (2026-10-18) | Not availableSource (2026-10-18) |
| Google Calendar | Not confirmed yet | With conditionsSource (2026-10-18) |
| Zapier | Not confirmed yet | With conditionsSource (2026-10-18) |
Which fits which business? ServiceTitan vs. Jobber by business type
We ran our decision engine on typical businesses using only facts from official vendor sources from the sources below. Scores within 5 points count as ties; the tie-breaker is stated. Run the assessment for your own numbers.
| Business | Best-supported option | Why | Subscription for that team |
|---|---|---|---|
| 1-tech HVAC startup on spreadsheets, QuickBooks Online, $100/mo budget | Jobber | You run QuickBooks Online: Jobber's integration is available with conditions (Connect/Grow/Plus). | Jobber: $139/mo (Connect)ServiceTitan: quote required |
| 4-tech plumbing shop on paper, QuickBooks Desktop | Jobber | You run QuickBooks Desktop: Jobber's integration is documented as NOT available. | Jobber: $165/mo (Core)ServiceTitan: quote required |
| 8-tech residential HVAC selling maintenance agreements, QuickBooks Online | Jobber | You run QuickBooks Online: Jobber's integration is available with conditions (Connect/Grow/Plus). | Jobber: $299/mo (Connect)ServiceTitan: quote required |
| 20-tech HVAC + plumbing, 2 locations, commercial work | ServiceTitanClose call | ServiceTitan has more of your must-haves fully documented by the vendor (5 vs 4 for Jobber). | ServiceTitan: quote requiredJobber: quote required |
| 3-tech HVAC comparing Jobber vs Housecall Pro | Jobber | You run QuickBooks Online: Jobber's integration is available with conditions (Connect/Grow/Plus). | Jobber: $199/mo (Connect)ServiceTitan: quote required |
Different buying experiences
- ServiceTitan does not publish prices; every tier says "Request Pricing" and pricing is per technician. You will need a sales conversation to know the cost.
- Jobber publishes prices by plan and user count, so you can estimate the subscription before talking to anyone.
What ServiceTitan lists that matters for larger shops
On its pricing page, ServiceTitan lists dispatching, scheduling, call booking, invoicing and pricebook for all three tiers (Starter, Essentials, The Works). Advanced reporting and customizable memberships are clearly listed for The Works. Its homepage also describes commercial tools (project management, progress billing, WIP reporting) and a client portal. ServiceTitan's help center documents offline job updates in its Field Mobile App.
What Jobber does well for smaller shops
Jobber's published plans cover online booking, quotes, scheduling, invoicing, payments and reporting from Core. QuickBooks Online sync and automated reminders start on Connect; two-way SMS and job costing on Grow.
Implementation effort
ServiceTitan's help center says QuickBooks Online integration requires account configuration through Technical Support, and Desktop setup starts with your Customer Success Manager. Plan for a vendor-led implementation. Jobber's pricing page lists dedicated onboarding with Premium Support on its Plus plan.
A note on company size
ServiceTitan's public referral program asks for referred businesses with at least three technicians and one full-time office employee. That is a referral rule, not a product limitation — but it signals who ServiceTitan's sales process targets. If you run 1–2 technicians, get a written quote before investing time in a long evaluation.
How to decide
Run the assessment with your real numbers. If ServiceTitan scores well, ask for a quote that includes implementation and onboarding, then compare 36-month cost in the cost calculator.
Questions
How much does ServiceTitan cost?
ServiceTitan does not publish prices. Its pricing page describes per-technician pricing and asks you to request pricing for each tier. We do not estimate a number we cannot verify.
Is ServiceTitan only for big companies?
ServiceTitan does not state a minimum company size for the product on its pricing page. Its referral program targets businesses with at least three technicians and one full-time office employee.
Sources
- ServiceTitan pricing — ServiceTitan, checked 2026-10-18
- ServiceTitan homepage — ServiceTitan, checked 2026-10-18
- ServiceTitan Field Mobile App offline capabilities — ServiceTitan Help Center, checked 2026-10-18Captured from search-engine snippet of the official page, not a full page read. Open the page to confirm.
- QBO onboarding step 1: set up QuickBooks Online integration — ServiceTitan Help Center, checked 2026-10-18Captured from search-engine snippet of the official page, not a full page read. Open the page to confirm.
- ServiceTitan referral program — ServiceTitan, checked 2026-10-18
- Jobber pricing — Jobber, checked 2026-10-18Automated page read found inconsistent 'starting at' labels in the plan wizard versus the price table; table values recorded.
- Community discussion: offline workarounds (Jobber Support reply) — Jobber Community, checked 2026-10-18Captured from search-engine snippet of the official page, not a full page read. Open the page to confirm.